Partnering with the team at Empowered Decision

Introduction to the Trainers

Introduction to the Trainers

Michelle White and Laura Biggs

Directors

Michelle White and Laura Biggs bring a combined 40+ years of experience to Empowered Decision, drawing from their diverse backgrounds in recruitment, corporate management, and entrepreneurship as consultants, mentors, trainers, and senior managers.

We are confident in building and leading top-performing teams in fields like accounting, IT, law, engineering, mining, and construction.

We have delivered effective workshops and training sessions across business strategy, sales, values alignment, customer service, negotiation, and attraction and retention and are deeply involved in management coaching for both senior and up-and-coming leaders. Sectors have included mining, manufacturing, building, insurance, hospitality, and engineering.

Corporate Training and Support

Corporate Training and Support

Our business strategy and planning solutions help you and your leadership team create a strong vision, values, and framework for key objectives to guide your organisation’s growth and success. 


Elements include:

  • Industry trends and forecasting
  • Entrepreneurial and mindset coaching
  • Creation of a company/team/division Vision
  • Values identification to support the Vision
  • Identification of key aspects of the business Vision
  • Creation of key objectives and a vision for each objective
  • Prioritised action plan per objective
  • Presentation of Vision, Values and Objectives
  • Monthly meeting and online tools to manage progress

Our attraction and retention workshops support you and your team in 

understanding your talent pool better, creating an authentic employee value proposition, and developing a structure for implementation. 


Key focuses include:

  • Analysis of  the current state of talent acquisition  
  • Employee surveys and target skillset interviews  
  • Creation of vision for talent acquisition 
  • Development of Employee Value Proposition 
  • Identification of key priorities to support corporate vision 
  • Upskilling to team on attraction and retention techniques
  • Systems, process and documentation support

Engage and develop your sales team through our structured training, helping them to achieve more sales, at a higher value point, through customised development.


Including: 

  • Price vs Value paradigm shift
  • Identification and optimisation of leads
  • Identification of value-based customer expectations
  • Creation of  individual impact statements
  • Control and sequence of conversations to eliminate  indecision
  • Objections and over-riders
  • First contact to conversion concepts
  • Identification of opportunities to request referrals

Create higher employee engagement and productivity through the development of a values-based framework. Developed with employees and the leadership team, components.


Include:

  • Identification of the resistance to the relevance of values
  • Investigation of case studies of values-based organisations creating                   high-impact teams
  • Collaboration and design of rules of engagement around communication,            behaviours and decision-making
  • Embedding values through the organisation including professional                      development plans

For those impacted by redundancies, we offer a comprehensive career advice support service, providing opportunity and choice, and valuable practical 

guidelines. 


Elements include:

  • Psychological support in transition
  • Professional coaching and support
  • Tools to understand personality and career interests
  • Exploration of career opportunities
  • Information on relevant industries, job market and salaries
  • Contacts to recruitment agencies and corporates
  • Upskilling on job search methods
  • Preparing resumes, cover letters and selection criteria
  • LinkedIn optimisation
  • Interview preparation
  • Support through the selection process to the new role

Our business strategy and planning 

solutions help you and your leadership team create a strong vision, values, and framework for key objectives to guide your organisation’s growth and success. 


Elements include:

  • Industry trends and forecasting
  • Entrepreneurial and mindset coaching
  • Creation of a company/team/division
    Vision
  • Values identification to support the    
    Vision
  • Identification of key aspects of the
    business Vision
  • Creation of key objectives and a            
    vision for each objective
  • Prioritised action plan per objective
  • Presentation of Vision, Values and Objectives
  • Monthly meeting and online tools to manage progress

Our attraction and retention                
workshops support you and your team in understanding your talent pool             better, creating an authentic employee value proposition, and developing a structure for implementation. 


Key focuses include:

  • Analysis of  the current state of talent acquisition  
  • Employee surveys and target skillset interviews  
  • Creation of vision for talent acquisition 
  • Development of Employee Value Proposition 
  • Identification of key priorities to        
    support corporate vision 
  • Upskilling to team on attraction and retention techniques
  • Systems, process and            
         documentation support

Engage and develop your sales team through our structured training,                 helping them to achieve more sales, at a higher value point, through customised development.


Including: 

  • Price vs Value paradigm shift
  • Identification and optimisation of leads
  • Identification of value-based          
     customer expectations
  • Creation of  individual impact statements
  • Control and sequence of        
     conversations to eliminate  indecision
  • Objections and over-riders
  • First contact to conversion concepts
  • Identification of opportunities to      
     request referrals

Create higher employee engagement and productivity through the 

development of a values-based 

framework. Developed with                  
employees and the leadership team, components.


Include:

  • Identification of the resistance to the relevance of values
  • Investigation of case studies of          
    values-based organisations creating   high-impact teams
  • Collaboration and design of rules of engagement around communication, behaviours and decision-making
  • Embedding values through the
      organisation including professional 
      development plans

For those impacted by redundancies, we offer a comprehensive career             advice support service, providing         opportunity and choice, and valuable practical guidelines. 


Elements include:

  • Psychological support in transition
  • Professional coaching and support
  • Tools to understand personality and career interests
  • Exploration of career opportunities
  • Information on relevant industries, job market and salaries
  • Contacts to recruitment agencies and corporates
  • Upskilling on job search methods
  • Preparing resumes, cover letters and selection criteria
  • LinkedIn optimisation
  • Interview preparation
  • Support through the selection process to the new role

Our business strategy and planning solutions help you and your leadership team create a strong vision, values, and framework for key objectives to guide your organisation’s growth and success. 


Elements include:

  • Industry trends and forecasting
  • Entrepreneurial and mindset coaching
  • Creation of a company/team/division Vision
  • Values identification to support the Vision
  • Identification of key aspects of the business Vision
  • Creation of key objectives and a vision for each objective
  • Prioritised action plan per objective
  • Presentation of Vision, Values and Objectives
  • Monthly meeting and online tools to manage progress

Our attraction and retention workshops support you and your team in understanding your talent pool better, creating an 

authentic employee value proposition, and developing a structure for implementation. 


Key focuses include:

  • Analysis of  the current state of talent acquisition  
  • Employee surveys and target skillset interviews  
  • Creation of vision for talent acquisition 
  • Development of Employee Value Proposition 
  • Identification of key priorities to support corporate vision 
  • Upskilling to team on attraction and retention techniques
  • Systems, process and documentation support

Engage and develop your sales team through our structured 

training, helping them to achieve more sales, at a higher value point, through customised development.


Including: 

  • Price vs Value paradigm shift
  • Identification and optimisation of leads
  • Identification of value-based customer expectations
  • Creation of  individual impact statements
  • Control and sequence of conversations to eliminate  indecision
  • Objections and over-riders
  • First contact to conversion concepts
  • Identification of opportunities to request referrals

Create higher employee engagement and productivity through the development of a values-based framework. Developed with employees and the leadership team, components.


Include:

  • Identification of the resistance to the relevance of values
  • Investigation of case studies of values-based organisations creating high-impact teams
  • Collaboration and design of rules of engagement around         communication, behaviours and decision-making
  • Embedding values through the organisation including                 professional  development plans

For those impacted by redundancies, we offer a comprehensive career advice support service, providing opportunity and choice, and valuable practical guidelines. 


Elements include:

  • Psychological support in transition
  • Professional coaching and support
  • Tools to understand personality and career interests
  • Exploration of career opportunities
  • Information on relevant industries, job market and salaries
  • Contacts to recruitment agencies and corporates
  • Upskilling on job search methods
  • Preparing resumes, cover letters and selection criteria
  • LinkedIn optimisation
  • Interview preparation
  • Support through the selection process to the new role

A woman is sitting at a table with a laptop and a glass of water.

Leadership Development

  • Executive / senior leaders
  • Leaders who lead leaders
  • Leaders with limited leadership experience
  • Leaders who have inherited a new team
  • Leaders who are developing a team
  • Emerging leaders
A woman is sitting at a table with a laptop and a glass of water.

Leadership Development

  • Executive / senior leaders
  • Leaders who lead leaders
  • Leaders with limited leadership experience
  • Leaders who have inherited a new team
  • Leaders who are developing a team
  • Emerging leaders

Leadership Development

A woman is sitting at a table with a laptop and a glass of water.
  • Executive / senior leaders
  • Leaders who lead leaders
  • Leaders with limited leadership experience
  • Leaders who have inherited a new team
  • Leaders who are developing a team
  • Emerging leaders

A sample of our Involvement

  • Sound boarding and refining leadership capabilities.
  • Supporting the application of effective leadership goals and strategies
  • Introducing modern leadership concepts, models, styles and frameworks adapted to the specific leader
  • Building confidence to influence at the leadership table
  • Attracting and retaining talent in teams
  • Building and developing the next layer of leadership in accountability and ownership to allow the leader to become more strategic and less tactical
  • Supporting the leader to create and communicate a team vision, values, expectations and buy-in to support the organisational objective
  • Creating measuring performance plans
  • Creating individual development plans
  • Leadership gap analysis, development and implementation of an individual training pathway
  • Developing and facilitating customised group implementation of training programs
  • Foundational leadership training and transition mentoring for high achievers moving into a management role

Examples of our Work

  • Business Planning for a construction company across all business areas
  • Facilitating various SWOT analyses, vision creating and planning for SMEs
  • Advanced leadership training for a surveying company
  • Preparing board level/ investor presentations
  • Facilitating the development and implementation of values for a development company
  • Developing a values-embedding strategy
  • Skills Assessment and Cap Analysis for the professional development of a team
  • Mentoring and coaching exec team members across sales, marketing, contracts and finance
  • Emerging leadership training for a prominent hospitality company, several recruitment companies
  • Custom development and delivery of BD workshops for an insurance company across financial lines, medical and construction
  • Designing job descriptions with specific performance expectations